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Service 08 / 14

DevOps

Teams that deploy rarely deploy dangerously. We build the pipeline, testing and observability that make releasing boring — which is exactly what you want it to be.

Typical duration
4–12 weeks
Engagement
Team of 1–3 · Fixed scope or retainer
Right for you if
  • Teams where deploying is a scheduled, stressful event
  • Companies who learn about outages from customers
  • Engineering teams losing days to environment problems
  • Anyone without a tested way to roll back
Problems

You're probably here because of one of these.

If more than one sounds familiar, that's normal — they usually share a root cause.

Releases are events

Monthly deploys after hours with everyone on a call. Big batches mean big risk and slow, painful debugging.

You find out from customers

No alerting, no error tracking, no traces. The first signal of an outage is a support ticket.

Rollback is theoretical

No one has actually rolled back. Under pressure you discover the migration wasn't reversible.

Environments drift

Staging doesn't match production, so testing there proves very little.

Approach

How the work actually runs.

From first conversation to running in production. Typical end-to-end duration for devops is 4–12 weeks.

  1. 01

    Discovery

    1–2 weeks

    We map the problem before proposing a solution. Stakeholder interviews, constraint analysis, and a written scope you actually own.

    • Delivery audit: lead time, deploy frequency, failure rate, recovery time
    • Existing pipeline, test and environment review
    • Incident history and root-cause patterns
    • Prioritized plan targeting the biggest bottleneck first
  2. 02

    Architecture & design

    2–3 weeks

    System design and interface design happen together, so the thing we draw is the thing we can actually build.

    • Branching and release strategy suited to your team size
    • Environment topology and promotion path
    • Test pyramid design with speed targets per layer
    • Observability plan: metrics, logs, traces and alerts
  3. 03

    Build

    3–8 weeks

    Two-week iterations against a shared board. You get a working deployed environment from week one and a demo every sprint.

    • CI pipeline with parallelized, fast-feedback test stages
    • Automated deploys with health checks and auto-rollback
    • Ephemeral preview environments per pull request
    • Secrets management and least-privilege deploy credentials
  4. 04

    Hardening

    1–2 weeks

    Automated test coverage, load testing, accessibility audit and a security review before anything touches production.

    • Unit, integration and end-to-end test suites
    • Load and performance profiling under realistic traffic
    • WCAG 2.2 AA accessibility audit and remediation
    • Dependency, authentication and access-control review
  5. 05

    Launch

    1 week

    Staged rollout with monitoring in place before traffic arrives. Rollback is tested, not assumed.

    • Progressive delivery with feature flags and canary releases
    • Alert routing, on-call rotation and escalation policy
    • Incident runbooks and a blameless postmortem template
    • Team training on the new workflow
  6. 06

    Operate

    Ongoing

    We stay on. Response-time SLAs, proactive dependency upgrades, and a roadmap review every quarter.

    • Uptime, error and performance monitoring with alerting
    • Defined severity levels and response-time commitments
    • Scheduled dependency and security patching
    • Quarterly roadmap and architecture review
Included

What you get, spelled out.

Every item here is part of the engagement, not an upsell discovered halfway through.

CI pipeline

Parallelized builds and tests giving useful feedback in under ten minutes.

Automated deployment

Merge to main ships to production behind health checks, with automatic rollback on failure.

Preview environments

Every pull request gets a real deployed environment for review and QA.

Feature flags

Decouple deploy from release. Ship code dark, enable it when you're ready.

Observability

Metrics, structured logs and distributed traces correlated in one place.

Tested rollback

Reversible migrations and a rollback path that's been exercised, not assumed.

Secrets management

No credentials in code or CI config. Scoped, rotated and audited.

DORA metrics

Deploy frequency, lead time, change failure rate and recovery time, tracked so improvement is visible.

Stack

What we typically build this with.

A default, not a rule. If your team already runs something else and it fits the requirement, we work in your stack.

Docker

The same image in dev, CI and production. 'Works on my machine' ends here.

Kubernetes

At real scale only. Below it the operational cost outweighs the benefit, and we'll say so.

GitHub Actions

CI next to the code, with no separate system to maintain.

Terraform

Infrastructure in version control, reviewable and reproducible from an empty account.

Nginx

Reverse proxy, TLS termination and load balancing. What makes a self-hosted deployment behave like a managed one.

AWS

Widest service coverage and the compliance posture enterprises expect.

Self-hosted

Your own servers, your own datacentre, or a VPS you control. Same containers, same pipeline, no cloud lock-in.

PostgreSQL

Our default. Transactional integrity, JSON, full-text search and row-level security in one engine.

Why Devsock

The difference is in how the work is run.

Ten dimensions where engagements usually go wrong, and what we do instead. Every claim in the right-hand column is something you can verify in the first two weeks.

  • Estimates

    TypicalAn hourly rate and a range that grows once work starts.

    DevsockFixed scope and fixed price after a paid discovery. Changes are quoted before they enter a sprint.

  • Communication

    TypicalA weekly status email written by an account manager.

    DevsockDirect access to the engineers building it, a shared board you can read any time, and a demo every second week.

  • Code ownership

    TypicalDelivered at the end, sometimes with a proprietary framework attached.

    DevsockYour repository, your cloud account, from commit one. No proprietary layer, no licensing.

  • Testing

    TypicalManual clicking before launch, if the timeline allows.

    DevsockAutomated suites in CI, load testing at projected peak, and a WCAG 2.2 AA audit before release.

  • Architecture

    TypicalWhatever the available developer knows best.

    DevsockA written architecture decision record explaining what we chose, what we rejected, and why.

  • Security

    TypicalAddressed if the client raises it.

    DevsockDependency scanning in CI, least-privilege access, secrets management and a pre-launch review as standard.

  • Accessibility

    TypicalOut of scope unless legally forced.

    DevsockWCAG 2.2 AA designed in and audited. Keyboard and screen-reader tested, not assumed.

  • Handover

    TypicalA zip file and a phone number that stops answering.

    DevsockDocumented architecture, runbooks, and a paid handover period so your team can genuinely take over.

  • After launch

    TypicalA new quote for every bug.

    DevsockDefect fixes covered for 90 days. Support retainers carry response-time SLAs in the contract.

  • Saying no

    TypicalEvery request becomes a line item.

    DevsockWe'll tell you when a feature isn't worth building, or when the answer isn't software at all.

Work

What we've built, and what it changed.

Live products you can open and use. Each one names the constraint, the approach and what shipped.

SaaS · Waste management

Roll Off Rolodex

rolloffrolodex.com
  • Next.js
  • TypeScript
  • React Native
  • PostgreSQL
  • Redis
  • Stripe
  • AWS

Multi-tenant SaaS platform and driver apps for dumpster rental operators

Challenge

Dumpster rental operators run bookings, fleet position, driver assignments and invoicing across spreadsheets, whiteboards and phone calls. Nobody knows where a container actually is, proof of service arrives days after the job, and billing gets reconstructed from memory at month end.

Solution

A multi-tenant SaaS platform with self-serve signup, subscription billing and tiered plans, paired with native driver apps on iOS and Android. Operators get real-time container status, driver scheduling with route optimisation, customer and contract management, and automated invoicing. Drivers receive job assignments and upload proof of service from the field.

What shipped

  • Native driver apps published to both the App Store and Google Play
  • Multi-tenant architecture with per-operator data isolation
  • Self-serve onboarding with a 15-day trial and three subscription tiers
  • Real-time inventory and container status tracking
  • Driver scheduling with route optimisation
  • Automated invoicing and payment processing
Renewable energy

ISSC

issc-int.com
  • Next.js
  • TypeScript
  • Tailwind CSS
  • Vercel

Corporate platform for an independent renewable-energy consultancy

Challenge

An independent monitoring and evaluation consultancy for renewable energy projects needed to establish credibility with government, industrial and hospital buyers — a sector where procurement turns on verifiable regulatory standing and a demonstrable track record, not on marketing copy.

Solution

A structured corporate platform built around proof rather than persuasion: service definitions for independent oversight and technical training, a credentials section surfacing regulatory compliance across SECP, FBR, PRA and PEC, team profiles establishing sector experience, and a documented track record of verified installations. Enquiries route directly to the consultancy team.

What shipped

  • Structured service architecture across oversight and training lines
  • Regulatory credentials surfaced as the primary trust signal
  • Track record documented across government, industrial and public-health installations
  • Team credibility profiles with sector experience
  • Enquiry capture routed to the consultancy team
  • Server-rendered and fully indexable
Training & certification

Global Consulting for Safety and Environment

globalconsulting-int.com
  • Next.js
  • TypeScript
  • PostgreSQL
  • Tailwind CSS
  • AWS

Training platform with multi-country scheduling and certificate verification

Challenge

A QHSE training provider delivering internationally accredited certifications across Saudi Arabia, the UAE and Pakistan needed to publish a constantly moving multi-city schedule, take registrations online, and let employers independently verify that a certificate is genuine — the last of which is what makes an accreditation worth anything.

Solution

A training platform combining a published course schedule across multiple countries with online registration, a separate corporate training enquiry path, and a public certificate verification tool employers can use to authenticate credentials. Accreditation bodies and trainer profiles are presented as structured, checkable content rather than a logo wall.

What shipped

  • Public certificate verification for employers
  • Multi-country training schedule with online registration
  • Separate paths for open-enrolment and corporate training
  • Course catalogue spanning ISO, OSHA, IOSH, NVQ and Lean Six Sigma
  • Accreditation bodies and trainer credentials as structured content
  • Server-rendered and fully indexable

Further work sits behind NDAs. We can walk you through the architecture and measured outcomes of those engagements under mutual NDA.

Request a walkthrough
FAQ

DevOps — common questions.

Specific to this service. The general questions about pricing, ownership and process are answered on the home page.

Still unsure? hello@devsock.com

Yes. We improve what's there where it's sound rather than migrating for its own sake. Migration only gets recommended when the current tool is the actual bottleneck.

Next step

Let's scope your devops project.

Bring us the problem rather than a specification. Thirty minutes with an engineer will tell you whether this is the right service, what it would take, and roughly what it would cost.

  • 30 minutes

    No slide deck, no sales team

  • An engineer

    You speak to someone who builds

  • A straight answer

    Including when it's don't build it